Help Centre
We are here to assist
Our policy is to provide excellent service to all our customers. If you are looking for answers to a specific question, please visit our Help Centre or refer to the FAQ below. If you cannot find what you are looking for, please contact us.
Help Centre
Frequently Asked Questions
What kinds of payments are accepted?
At Purchitall, we accept Visa and Mastercard as means of payment. We also accept Instant EFT through Yoco. We do not accept any other forms of payments. We make use of Yoco as our payment service provider. Please refer to Section 5 of our Terms of Service for more details.
When can I expect the delivery of my order?
At Purchitall, we aim to deliver your order as soon as reasonably possible. Your can expect your order to be delivered between 2-7 business days. In the event that the stock is temporarily unavailable, you will be informed of your order status and expected delivery date.
If you experience any issues, please contact us at support@purchitall.com.
How do I select a colour I want for my product?
Due to product colour limitations, we generally offer popular colours only. If you are looking for a specific colour for your product choice, please let us know what product (mobile category only) you are interested in and your choice of colour!
How do I contact you?
Please contact us via the "Contact Us" form, or via the chat box in the bottom right corner and we will gladly assist as soon as possible. Alternatively, you can contact us via hello@purchitall.com.